Partners
Essential safety information, emergency contacts, municipal resources, and environmental partners for the Spokane-Kootenai region.
Emergency & Safety Resources
Critical emergency contacts and safety information for utility services and hazardous situations.
811 Know what's below. Call before you dig.
Whether you are planning to do it yourself or hire a professional, smart digging means calling 811 at least two days before each job. Homeowners often make risky assumptions about whether or not they should get their utility lines marked, but every digging job requires a call – even small projects like planting trees and shrubs.
If you expose or damage gas or electric lines, stop work and call Avista Utilities immediately.
A-Z County Wide Reporting Resources
In the case of an emergency DIAL 911.
- Carbon Monoxide Leaks
- Chemical Spills
- Gas Leaks
- Hazardous Materials Incidents
Avista
The Avista website provides a list of emergency response details under the Safety tab.
Gas Leaks
Although you can’t see natural gas, it’s all around you, maybe in your home, maybe running through pipes in your backyard. Colorless, odorless and lighter than air, natural gas becomes combustible when mixed with air and exposed to an ignition source. That’s why we add an odorant that smells like rotten eggs so you’ll know right away if there’s a problem. For more information on gas safety,
If your power goes out and you have not been notified in advance, please check both your electric meter and your circuit breakers. If the dial on your electric meter is spinning or if the display shows a red or flashing 88888’s, the issue will be with your equipment. Flip all your breakers to the off position and then back to the on position, including the main breaker.
Professional Services
Consulting and professional services for waste management and environmental protection.
Blue Ridge Services, Inc.
Blue Ridge Services is a professional consulting firm specializing in solid waste operations and efficiency improvement, facility management, planning, online media training, on-site training, and environmental monitoring/maintenance.
Blue Ridge Services provides clients with quality, cost-effective consulting and engineering services. They have the in-house capability and proprietary platforms to provide practical and economical waste consulting services for their clients.
Address:
601 Kelly Ridge Road
Victor, MT 59875
Guardian Restoration & Cleaning
Municipal Services
City and town resources for waste management, recycling, and code enforcement across the region.
City of Airway Heights
Address: City of Airway Heights
1208 S. Lundstrom
Airway Heights,
WA 99001
City of Athol
Athol residents can use Kootenai County Solid Waste drop off sites near them. Both north sites are staffed seven days a week from 8:00 a.m. to 5:00 p.m.
- Athol site: 7222 E. Howard Rd, Athol – just north of State Highway 54, east of Athol
- Chilco site: 20835 N. Ramsey Rd, Rathdrum – between Chilco Road and Diagonal Road
Address: 30355 N 3rd St., P.O. Box 249, Athol, ID 83801
City of Cheney
The City of Cheney provides locally-owned utility services for garbage, recycling, and yard waste disposal. Use these links for online information:
For Code Enforcement issues dealing with substandard housing, junk, unlicensed vehicles, mobile homes, signs and other nuisances.
Address: 609 2nd Street, Cheney, WA 99004
City of Coeur d'Alene
Use the online reporting system for non-emergency issues.
Address:
710 E. Mullan Ave
Coeur d’Alene, ID 83814
City of Deer Park
Address: 316 East Crawford / P.O. Box F, Deer Park, WA 99006
The City has a mandatory garbage ordinance (8.12.050) which is currently contracted through Waste Management NW.
See suspicious activity? Call Crime Check!
OR 911 for crimes in progress.
City of Fairfield
The Town of Fairfield receives residential and commercial solid waste collection services from Empire Disposal. Citizens can take their commingled recyclables to a drop-off container located within its municipality, also serviced by Empire Disposal.
Address: 218 E. Main St. / PO Box 334, Fairfield, WA 99012
City of Harrison
Garbage is picked up on Tuesday of each week. A limit of two 32-gallon containers with covers are permitted. Each additional container will be charged $6.80 on your utility bill.
Boxes, papers, tree cuttings and all odd articles must be crushed and/or bundled in lengths not to exceed 5 feet and weigh no more than 50 pounds, with the exception of special hauls.
For more information.
Address: 100 E. Frederick Ave, P.O. Box 73, Harrison, ID 83833
City of Hayden
Garbage is picked up on Tuesday of each week. A limit of two 32-gallon containers with covers are permitted. Each additional container will be charged $6.80 on your utility bill.
Boxes, papers, tree cuttings and all odd articles must be crushed and/or bundled in lengths not to exceed 5 feet and weigh no more than 50 pounds, with the exception of special hauls.
For more information.
Address: 8930 N. Government Way, Hayden, Idaho 83835
City of Latah
Address: 108 E. Market St, Latah, WA 99018
City of Liberty Lake
City of Medical Lake
To report a concern, use the online form:
Report illegal dumping:
Address: City Hall P.O. Box 369 124 S. Lefevre Street Medical Lake, WA 99022
City of Millwood
Trash, Abandoned Vehicles on private property and other code enforcement complaints can be reported through:
Complaints may be submitted on Citizens Action Request (CAR) Forms available at City Hall service counters or downloadable here:
Drop off, fax or mail completed forms to City Hall.
City of Post Falls
The City of Post Falls provides billing and account management for residential garbage and recycling services. To set up service or for billing account questions, call the Utility Department at or go to their webpage.
Address: 408 N Spokane St. Post Falls Idaho 83854
City of Rathdrum
The City of Rathdrum has two options for sanitation services:
Address: 8047 West Main St., Rathdrum, ID 83858
City of Spangle
Empire Disposal provides residential and commercial solid waste collection services for the town of Spangle.
Address: 115 West 2nd Street /PO Box 147, Spangle, WA 99031
City of Spirit Lake
Spirit Lake residents can use Kootenai County Solid Waste drop-off sites near them. Both north sites are staffed seven days a week from 8:00 a.m. to 5:00 p.m.
- Athol site: 7222 E. Howard Rd, Athol – just north of State Highway 54, east of Athol
- Chilco site: 20835 N. Ramsey Rd, Rathdrum – between Chilco Road and Diagonal Road
The sites are NOT able to recycle glass, plastics, metal, or batteries in these containers.
For more information:
Address: 6042 W. Maine Street, P.O. Box 309, Spirit Lake, ID 83869-0309
City of Spokane
Adress: 808 W. Spokane Falls Blvd., Spokane, WA 99201
City of Spokane Valley
Stormwater/Drainage: To report a stormwater, storm drainage, or illegal discharge problem in the City of Spokane Valley:
To learn about Solid Waste and Recycling:
Address: 10210 E. Sprague Ave., Spokane Valley, WA 99206
City of Waverly
Waverly receives residential and commercial solid waste collection services from Empire Disposal. Citizens can take their comingled recyclables to a drop-off container located within their municipality, also serviced by Empire Disposal.
Address: N 255 Commercial / PO Box 37, Waverly, WA 99039.
City of Worley
Worley provides its residents with water, sewer, and garbage collection services (every Wednesday morning).
Garbage collection is REQUIRED within the City of Worley’s service area. Garbage collection is scheduled for each Wednesday between 8 a.m. and 11 a.m. GARBAGE MUST BE SET OUT AT THE STREET BY 8 A.M. TO ENSURE PICKUP.
32 gallon size or smaller cans with lids will be accepted (no heavy metal barrels). Garbage MUST BE BAGGED. Bigger than 32 gallon size cans will be charged at the 2 can rate. Do not set garbage in boxes or bags of any kind on the ground. Any scattered garbage will not be picked up.
Address: 9936 W. E Street, Worley, ID 83876
Town of Rockford
Rockford receives residential and commercial solid waste collection services from Empire Disposal.Rockford residents and businesses also have access to the Spokane County facilities for solid waste, clean green, recycling, household hazardous waste, conditionally exempt small quantity generator waste, and education and outreach programs.
Address: 20 W. Emma St. / P.O. Box 49, Rockford, WA 99030-0049
Environmental & Regulatory Agencies
Government agencies and regulatory bodies overseeing environmental protection and compliance.
Department of Ecology Eastern Regional Office
Ecology is Washington’s environmental protection agency. Its mission is to protect, preserve, and enhance Washington’s land, air, and water for current and future generations. Their innovative partnerships support environmental work throughout the state.
Address: 4601 N Monroe, Spokane, WA 99205-1295
Idaho Department of Environmental Quality
Address: 2110 Ironwood Parkway, Coeur d’Alene, ID 83814
Contact the Idaho Department of Environmental Quality for urgent pollution incidents like dumping or spills in the state of Idaho.
Spokane Regional Clean Air Agency
Spokane Regional Clean Air Agency enforces federal, state and local air pollution regulations related to stationary sources of outdoor air pollution throughout Spokane County.
Address: 3104 E. Augusta Avenue, Spokane, WA 99207
Spokane Regional Health District
The Spokane Regional Health District provides free pollution prevention technical assistance for proper management of dangerous waste. They provide financial support for the voluntary EnviroCertified public recognition program for small quantity generators in Spokane County.
Address: 1101 W College Ave, Spokane, WA 99201
Hours: Monday – Friday 8am – 5pm (Program hours may vary.)
Phone: 509-324-1500 – Health Emergencies (24 hours)
Toll-free: 1-888-535-0597
TDD: 509-324-1464
Panhandle Health District
The Panhandle Health District serves Boundary, Bonner, Kootenai, Shoshone and Benewah Counties through numerous public health programs and services.
Kootenai County
Address:
8500 N. Atlas Rd
Hayden, ID 83835
Contact Environmental Services:
- Kootenai Co.: (208) 415-5220
- Benewah Co.: (208) 245-4556
- Bonner Co.: (208) 265-638
- Boundary Co.: (208) 267-5558
- Shoshone Co.: (208) 783-0707
Environmental Programs include:
County & Regional Services
County-level resources for water protection, solid waste, and environmental management.
Kootenai County Idaho
Physical Address:Kootenai County Administration
451 Government Way
Coeur d’Alene, Idaho 83814
Mailing Address:
Kootenai County, PO Box 9000
Coeur d’Alene, Idaho 83816-9000
For additional information or to file a complaint
Recycling and Solid Waste: 3650 Ramsey Road
Coeur d’Alene, Idaho 83815
Kootenai County Aquifer Protection District
Provides annual financial support of this directory.
Kootenai County Administrative Building
451 Government Way
Coeur d’ Alene, ID 83814
Larry Simms, Chairman
Nancy Jones, County Liaison
Spokane County Water Resources
Address: 1004 N Freya St., Spokane, WA 99202
To report any questionable discharge into the Spokane River:
Stevens County Government Website
Spokane Aquifer Joint Board
Local Water Utilities United for Safe Drinking Water
The Spokane Aquifer Joint Board (SAJB) is comprised of twenty-one water purveyors throughout the Spokane area dedicated to providing safe, clean drinking water to your homes, offices and industries every day. Collectively we operate 122 wells, supplying drinking water to more than 500,000 people in the Spokane area.
To request an Aqua Duck appearance at your school or community event, email us below.
Address: 1521 N Argonne Rd. Suite C, PMB 250
Spokane Valley, WA 99212
Special Programs & Resources
Specialized recycling programs, volunteer opportunities, and educational resources.
E-Cycle Washington
Washington’s FREE, convenient, and environmentally responsible electronics recycling. Products accepted for free at E-Cycle Washington drop-off sites include:
- Televisions
- Computers
- Computer monitors
- Portable or laptop computers
- Tablets
- E-readers (also called e-book readers)
Please note that computer peripherals such as keyboards, mice, and printers are not included in this program.
LightRecycle Washington
Washington State law requires that all mercury-containing lights be recycled. All fluorescent and High Intensity Discharge lights contain mercury – a potent neurotoxin.
Washington State residents will be able to recycle mercury-containing lights at no charge, through the LightRecycle Washington Program. You can drop lights off at authorized Collection Sites throughout Washington State.
PaintCare Inc. – Washington
Washington State’s Paint Stewardship program for residential customers offers drop-off sites for house paint as well as primers, stains, sealers, and clear coatings such as shellac and varnish.
Waste 2 Resources
Waste 2 Resources program coordinates solid waste management and recycling programs in Washington. The program also provides permitting and regulatory oversight for major industrial facilities in Washington.
Find out where to recycle almost anything:
Industrial Materials Exchange (IMEX)
The Industrial Materials Exchange (IMEX) offers a wide variety of both available and wanted materials. Based in Seattle, it primarily serves businesses in Oregon, Idaho, and Washington. IMEX is a free listing service that helps businesses sell or give away surplus materials and wastes.
Grow Smart, Grow Safe
This organization proviodes tools to manage your own home garden in an environmentally friendly way. Grow Smart, Grow Safe has useful information regarding the hazards that can come with pesticides. They have a detailed webpage that clearly states the harsh side effects of chemical based pesticides.
Grow Smart, Grow Safe® uses a hazard-ranking system based on the pesticide active ingredient review process developed and used by Thurston County Environmental Health Division. Thurston County rates products based on reviews of the pesticide active ingredients. The reviews include but are not limited to: chemical mobility, persistence, bioaccumulation, non-target wildlife toxicity, human toxicity, carcinogenicity, developmental and reproductive toxicity, mutagenicity, and applicator safety.
Earth911
Environmental Organizations
Non-profit organizations and advocacy groups focused on river protection and environmental stewardship.
Spokane Riverkeeper
Make a Report: Pollution Hotline – Report Pollution or illicit discharges entering the Spokane River
Address: 35 W. Main Avenue Suite 300 Spokane, WA 99201
Website: www.spokaneriverkeeper.org
Riverkeeper: hello@spokaneriverkeeper.org
Panhandle Stormwater & Erosion Education Program
Washington Stormwater Center
The Washington Stormwater Center serves as the central resource in Washington for integrated National Pollutant Discharge Elimination System (NPDES) education, permit technical assistance, stormwater management and new technology research, development, and evaluation.
Eastern Washington LID Guidance Manual 2013
City Of Spokane Low Impact Development Ordinance Eastern Washington Stormwater Organizations
Consumer Resources & Advocacy
Consumer information, advocacy groups, and health-related resources.
ConsumerAffairs
ConsumerAffairs.com is a private, non-governmental web-based consumer news and resource center. They are not a government agency and not affiliated with any other consumer organization. See FAQs for more information.
NOTE: ConsumerAffairs charges a fee to companies to become accredited.
Address: 297 Kingsbury Grade, Suite 1025, Mailbox 4470
Lake Tahoe, NV 89449-4470
North America Hazardous Materials Management Association
The North America Hazardous Materials Management Association (NAHMMA) is a non-profit, membership-based association of individuals, businesses, government officials, academia, and non-profit organizations dedicated to pollution prevention and reducing the hazardous components entering municipal waste streams from households, small businesses and other entities.
To find out when their next conference is, check out their calendar.
Address: 12011 Tejon Street, Suite 700 Westminster, CO 80234